Frequently asked questions
I don’t know how long I will be out riding so how long should I book the bike?
Can I extend my booking time on the day?
I don’t have a credit card to pay the deposit, how can I book my rental?
Can I cancel my booking if it rains on the day?
I need to cancel my booking; can I get a refund?
How long does the E-bike battery last?
Do you have trail maps available?
Can I bring my own helmet and pedals?
Can I ride outside of the opening hours?
Can I hire overnight?
What happens if I get a flat tyre or a mechanical issue while riding?