With a strong background in events, management and service industries, Joe looks after the front of house operations and pushes objectives to ensure that we are meeting and exceeding our clients expectations. With a passion for both mountain biking and anything with a motor, Joe has found his mecca in Rotorua.

With a strong background in events, management and service industries, Joe looks after the front of house operations and pushes objectives to ensure that we are meeting and exceeding our clients expectations. With a passion for both mountain biking and anything with a motor, Joe has found his mecca in Rotorua.

In charge of looking after the back end, marketing and keeping the boys in line (not an easy feat). Frankie is qualified with a bachelor in business studies, majoring in sport management. With a strong background in tourism and customer service, Frankie looks after many of our booking requests and her knowledge of the forest and love of nature is always there to help you make the most from your day.

Coming from the very flat Netherlands, Thijs discovered the amazing network of trails in Rotorua and fell in love with the place. An engineer by trade, his meticulous attention to detail and passion for problem solving raised the standard in which we can offer workshop services. When not pushing the boundaries of what is possible with Ebikes in store, he's out playing flying Dutchman on the trails. 

Coming from the very flat Netherlands, Thijs discovered the amazing network of trails in Rotorua and fell in love with the place. An engineer by trade, his meticulous attention to detail and passion for problem solving raised the standard in which we can offer workshop services. When not pushing the boundaries of what is possible with ebikes in store, he's out playing flying dutchman on the trails. 

Freddy started a thriving bike shop in Gisborne in 2006 but moved to Rotorua specifically for its world-famous trails. With his extensive experience Freddy will be able to answer almost any question you throw at him. He doesn’t just know how to maintain and repair any kind of bike, he even builds them himself in his spare time, from bamboo! Freddy is our latest addition to the team and because of his knowledge and expertise we can keep offering the best service possible in a fast-growing market.  

Equally as passionate about bikes much as the rest of the team, Alfie is happiest when out burning through trails. His favourite include Challenge and Be Rude Not To. When not on the trails, he can often be found lounging around in the shop where he's sure to greet anyone who will give him the time of day. As well as these laborious activities, he also makes sure he has time to focus on his modelling career. Check out his Insta here.

Equally as passionate about bikes much as the rest of the team, Alfie is happiest when out burning through trails. His favorites include Challenge and Be Rude Not To. When not on the trails, he can often be found lounging around in the shop where he's sure to greet anyone who will give him the time of day. As well as these laborious activities, he also makes sure he has time to focus on his modeling career. Check out his Insta here.