Shipping policy
Thank you for visiting Electric Bike Rotorua. Following are the terms and conditions that constitute our Shipping Policy.
Shipping time
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North Island |
South Island |
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Standard items |
Expected delivery in 2-3 business days |
Expected delivery in 3-5 business days |
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Large items |
3-5 business days |
5-7 business days |
* Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
For some items shipping may take longer, this will be stated on the product page.
Shipping rates:
Pick-up in Rotorua store
Shipping type |
Pricing |
ORDERS UNDER $99 |
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Standard Shipping North Island |
$12.50 |
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Standard Shipping South Island |
$15.00 |
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Rural Shipping |
$5 (surcharge) |
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Large items |
$100 |
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ORDERS OVER $99 |
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| Free shipping * $5.00 surcharge for rural deliveries * not available on large items |
*Free shipping on orders over $99.00 |
| Please Surcharge Rural Shipping at check-out ($5) | |
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CLICK AND COLLECT
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Pick-up in Rotorua store Select pick-up in store at your check-out |
Free |
SHIPPING BIKES
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We ship E-bikes all over the country. We work together with a specific cycle shipping company to deliver your new ride in perfect condition to your door! The bike will be delivered fully assembled and charged. Find out more here |
Up to $300 (Depending on your location, please contact us for a quote) |
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.