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      Our Story

      a story about two kiwis, a dutchman and an overly affectionate traildog. 

      Frankie and Joe's journey started as two kiwis working on a resort island in north Queensland. We worked in the activities department, looking into new and exciting ways to entertain our guests on the rock that we called home. Joe, who had come from Rotorua to work up here, had enjoyed the amazing network of bike trails in the Whakarewarewa forest and explored options with electric bikes. Amazed with the capability of these machines, even in their early days, he took Frankie out and she was blown away with their capability as well. A proposal was put together and submitted to the boss to run tours using electric mountain bikes. 

      The proposal was not accepted but Frankie and Joe saw something big was going to happen with these and wanted to be part of this new industry. They returned back to New Zealand and joint forces with a local Rotorua bike shop that specialized in mostly electric city bikes. That shop was Electric Bike Rotorua.

      Over the next couple of years, Frankie and Joe built up a tour offering inside Electric Bike Rotorua, using high end ebikes to show people the amazing Whakarewarewa forest.

      Along the way we were joint by Alfie the trail dog and Thijs, the dutch engineer and bike fanatic. Alfie has kept our passion alive by insisting that we ride everyday. Thijs has sparked the ability to customize nearly every aspect of your electric bike and is even designing, building and testing prototypes for bespoke orders in the future.

      Once we got to this point and heard that the existing owners of Electric Bike Rotorua were heading to Auckland, we knew we couldn't let the opportunity pass us by and we purchased the business. Since then, we have been pushing the business forward to cater to our clientele's wide variety of taste and demands. 

      We love what we do and love sharing our knowledge. Come meet the team, enjoy a relaxed environment where our focus is to assist you. 

      We are a small team that has a borderline obsession with electric bikes. Our whole focus is to offer an unparalleled level of service in all that we offer through our knowledge and wanting to share the excitement we get from riding ebikes, with you. We love a challenge and finding the right bike that you are comfortable on is what we do!

      Meet the Team here.